Cookie Policy

1. Introduction

This Cookie Policy explains how Calibration Training, operated by e-Consilio B.V. (“Calibration Training”, “we”, “us” or “our”), uses cookies and similar technologies on the calibration.training website and its associated online learning platform.

Cookies are small text files that websites may store on your device when you visit them. Similar technologies may include browser storage, pixels, scripts and other mechanisms that store or access information on your device.

These technologies can support essential website operations, secure account access, training functionality and other purposes, depending on how they are configured.

Not all cookies and similar technologies require consent. Whether consent is necessary depends on their purpose, their effect on users' privacy and the applicable legal requirements.

Where consent is legally required, we will seek it before using the relevant technologies.

This Cookie Policy is intended to provide information about the technologies used on our website, their purposes, their providers, their duration and the choices available to users.

It should be read together with our Privacy Policy, which provides further information about the processing of personal data and your data protection rights.

For questions about cookies or privacy, please contact:

privacy@calibration.training

2. Types of Cookies and Similar Technologies

Cookies and similar technologies can serve different purposes. The categories described below explain how these technologies may be used on calibration.training.

The inclusion of a category in this Cookie Policy does not necessarily mean that technologies belonging to that category are currently in use.

2.1 Strictly Necessary Cookies

Strictly necessary cookies and similar technologies support functions required to operate the website or provide services explicitly requested by users.

Depending on the configuration of the website and learning platform, these functions may include:

• Maintaining secure login sessions.
• Authenticating learner accounts.
• Supporting access to purchased training courses.
• Maintaining essential shopping cart or checkout functionality.
• Protecting website security and preventing misuse.
• Remembering legally required cookie preferences.

Where a technology qualifies for an exemption under applicable law, prior consent is not required.

Such technologies must not be used for unrelated purposes that would require consent.

2.2 Functional and Preference Cookies

Functional cookies and similar technologies may remember preferences or settings, such as language choices, display preferences or other user-selected options.

Depending on their purpose and operation, some functional technologies may be exempt from consent requirements, while others may require prior consent.

2.3 Analytics and Performance Cookies

Analytics and performance technologies may help us understand how visitors use the website, identify technical issues and assess the performance of website functions.

Whether these technologies require consent depends on their actual configuration, the information collected and the applicable legal requirements.

Where consent is required, the relevant technologies will not be activated before valid consent has been obtained.

2.4 Marketing and Tracking Cookies

Marketing and tracking technologies may be used to measure advertising effectiveness, personalise marketing or track users across websites or services.

Where these technologies require consent, they will only be activated after the user has provided valid consent.

Users who decline optional marketing or tracking technologies must remain able to use essential website functionality and access training services they have purchased.

2.5 Third-Party and Embedded Content Technologies

Third-party services, including embedded videos or other external content, may use cookies, local storage or comparable technologies.

The information stored or accessed, and any associated personal data processing, depend on the particular provider and technical configuration.

Where such technologies require consent, appropriate consent mechanisms or privacy-preserving alternatives must be implemented.

Access to purchased training content must not be made conditional on accepting optional marketing or tracking technologies.

2.6 Session and Persistent Cookies

Cookies may also be distinguished by how long they remain on a user's device.

Session cookies generally expire when the relevant browser session ends.

Persistent cookies remain on the user's device until their configured expiry, unless they are deleted earlier.

The actual duration of cookies used on calibration.training will be described in the cookie inventory accompanying this Policy.

2.7 First-Party and Third-Party Cookies

First-party cookies are associated with the website domain being visited.

Third-party cookies are associated with another domain or service provider.

This distinction does not, by itself, determine whether consent is required. The actual purpose and operation of the technology must also be considered.

Further details of the technologies actually used, including their providers, purposes and duration, will be provided in the cookie inventory forming part of this Policy.

3. Cookie Consent and Your Choices

We respect your choices concerning cookies and similar technologies used on calibration.training.

Where consent is required under applicable law, we will request your permission before storing information on, or accessing information from, your device for the relevant purposes.

3.1 Consent for Optional Technologies

Where legally required, we will use an appropriate consent mechanism to give visitors clear information and a genuine choice concerning optional cookies and similar technologies.

Consent must be freely given, specific, informed and unambiguous.

Optional technologies requiring consent must not be activated before valid consent has been obtained.

Continuing to browse the website, remaining inactive or using pre-selected consent options will not, by itself, be treated as valid consent.

3.2 Accepting or Rejecting Cookies

Where consent is requested, visitors will be able to accept or reject optional technologies.

Rejecting optional cookies must not prevent visitors from accessing essential website functions or learners from accessing training services they have already purchased.

Cookies that qualify as strictly necessary under applicable law may remain active without prior consent.

3.3 Cookie Preferences

Where different categories of optional technologies are used, the consent mechanism will provide appropriate choices for managing those categories.

Visitors will be able to review and change their preferences through an accessible cookie settings mechanism.

The available categories will reflect the technologies actually used on calibration.training.

3.4 Withdrawal of Consent

Where processing is based on consent, visitors may withdraw that consent at any time.

Withdrawing consent must be as easy as giving it.

Following withdrawal, technologies that require the withdrawn consent will no longer be activated for the relevant purposes, subject to any applicable legal requirements.

Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

3.5 Browser Settings

Most web browsers allow users to view, block or delete cookies through their settings.

Disabling certain technologies through browser settings may affect website functionality, including features that rely on session cookies or secure authentication.

Browser settings may not provide complete control over every form of browser storage or comparable technology.

3.6 Embedded Content and Training Videos

Certain website features or training materials may involve third-party technologies.

Where those technologies require consent, appropriate consent controls or alternatives will be implemented.

We will not require learners to accept optional marketing or tracking technologies as a condition of accessing training content they have purchased.

This does not remove the need for technologies that are genuinely necessary to provide the requested training service.

3.7 Records of Consent

Where required, we will maintain appropriate records demonstrating that valid consent has been obtained.

These records may include the consent choices made, the applicable consent information and relevant timestamps, to the extent necessary for compliance.

We will not use consent records for unrelated purposes without an appropriate legal basis.

For questions about cookie consent or privacy, please contact:

privacy@calibration.training

4. Cookies and Similar Technologies Used on Our Website

Calibration Training aims to provide clear and accurate information about the cookies and similar technologies used on calibration.training and its associated online learning platform.

The technologies actually used may depend on the website configuration, the services requested by a visitor and the functionality accessed.

4.1 Cookie Inventory

We maintain an inventory of cookies and similar technologies identified on our website.

Where applicable, this inventory provides information about:

• The name or identifier of the cookie or technology.
• The relevant provider or service.
• Its purpose.
• Its classification, including whether it is strictly necessary or optional.
• Its duration or expiry.
• Whether consent is required.

The inventory will reflect the technologies identified through our technical assessment and will be reviewed when relevant website functionality or service providers change.

4.2 Website and Learning Platform Technologies

The operation of our website and learning platform may involve technologies associated with content management, secure login sessions, learner account functionality, course enrolment, training progress and other features requested by users.

The specific technologies involved, and their applicable consent requirements, will be identified in the cookie inventory.

4.3 Payment and Checkout Technologies

Purchases of online training may involve payment and checkout functionality provided by third parties.

Such functionality may use technologies needed to complete transactions securely, prevent misuse or support payment processing.

The relevant technologies and their purposes will be assessed in accordance with applicable cookie and data protection requirements.

Where an external checkout environment is operated by a third party, additional information about that provider's own technologies and privacy practices may be available through its policies.

4.4 Training Videos and Embedded Content

Training videos and other embedded content may involve third-party technologies.

We will assess the technologies used by such components, including whether optional cookies or tracking mechanisms are involved.

Where consent is legally required, the relevant technologies must not be activated before valid consent has been obtained, unless another applicable legal exception permits their use.

Learners must not be required to accept optional marketing or tracking technologies in order to access purchased training content.

4.5 Changes to the Cookie Inventory

Cookies and similar technologies may change following updates to our website, learning platform, plugins or external services.

We will review and update the inventory when relevant changes occur.

Where a change introduces technologies requiring consent, the applicable consent requirements must be satisfied before those technologies are activated.

For further information about cookies or personal data processing, please contact:

privacy@calibration.training

5. Third-Party Services and Embedded Content

Calibration Training may use third-party services to provide website functionality, process course purchases, deliver training materials and support the operation of its online learning platform.

These services may involve cookies, local storage, scripts or other technologies that store information on, or access information from, a user's device.

The technologies involved depend on the particular service, its configuration and the functionality being used.

5.1 Third-Party Service Providers

External service providers may support functions such as website hosting, secure transactions, learner account functionality, video delivery or other technical services.

We will assess the cookies and similar technologies associated with these services and provide relevant information in our cookie inventory.

The inclusion of a third-party service does not automatically mean that it uses optional tracking technologies or that consent is required.

5.2 Payment and Checkout Services

Purchases of online training may involve a checkout service operated by an external payment provider.

Payment and checkout services may use technologies necessary for transaction processing, authentication, fraud prevention and security.

Where the checkout environment is operated by a separate provider, that provider may independently determine certain purposes and means of processing and may provide its own privacy and cookie information.

We will distinguish, where applicable, between technologies used directly on calibration.training and those used within an external checkout environment.

The applicable consent requirements will be assessed according to the actual technologies, their purposes and the relevant legal responsibilities.

5.3 Embedded Training Videos

Online courses may include videos delivered through embedded players or external video services.

Depending on their configuration, these components may use cookies, browser storage or other technologies, including technologies associated with playback, authentication, performance measurement or tracking.

Where an embedded component uses technologies requiring prior consent, we will apply appropriate consent controls or provide a suitable alternative.

Access to purchased training materials will not be made conditional on accepting optional marketing or cross-site tracking technologies.

5.4 Other Embedded Content

Our website may contain links to or embedded functionality from external services.

Where third-party content is embedded directly into calibration.training, we will assess any relevant cookies and similar technologies.

Where a visitor follows a link to an independently operated external website, that website may apply its own privacy and cookie practices.

We encourage visitors to consult the relevant provider's information where appropriate.

5.5 Changes in Third-Party Services

External providers may update their technology, cookie practices or service configurations.

We will review relevant changes where they may affect the cookies and similar technologies used through calibration.training.

Where a new or modified technology requires consent, the applicable consent requirements must be satisfied before that technology is activated.

5.6 Transparency and Further Information

Details of identified third-party cookies and similar technologies, including their providers, purposes and duration, will be included in or made accessible through our cookie inventory.

Further information about the processing and sharing of personal data is provided in our Privacy Policy.

For questions about third-party technologies used on calibration.training, please contact:

privacy@calibration.training

6. Managing Cookies and Browser Settings

Visitors to calibration.training can manage cookies and similar technologies through the consent controls provided on our website, where applicable, and through the settings available in their web browser or device.

Different methods of managing cookies may affect different technologies.

6.1 Managing Preferences on Our Website

Where consent is required for optional cookies or similar technologies, we will provide an accessible mechanism through which visitors can make and manage their choices.

Where applicable, this mechanism will allow visitors to:

• Accept optional technologies.
• Reject optional technologies.
• Manage consent choices by category.
• Review and withdraw previously given consent.

The options offered will reflect the technologies actually used on calibration.training and the applicable legal requirements.

6.2 Changing or Withdrawing Consent

Visitors will be able to change their consent preferences and withdraw previously given consent through an accessible mechanism.

Withdrawing consent will be as easy as giving it.

Where consent is withdrawn, the relevant optional technologies will no longer be activated for the purposes covered by that consent, unless another applicable legal basis or exception permits the relevant activity.

Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

6.3 Browser Cookie Settings

Most web browsers allow users to manage cookies through their privacy or security settings.

Depending on the browser, these settings may provide options to:

• View stored cookies.
• Delete cookies.
• Block cookies from particular websites.
• Restrict third-party cookies.
• Clear browsing data.

The available controls and their operation vary between browsers and devices.

Browser settings may not provide complete control over every form of local storage, embedded technology or comparable mechanism.

6.4 Effects of Blocking Cookies

Blocking or deleting strictly necessary cookies may affect website functionality.

For example, certain functions may depend on technologies supporting secure login sessions, account authentication or access to purchased training materials.

Refusing optional marketing or tracking technologies will not be a condition preventing learners from accessing training services they have purchased.

6.5 Managing Cookies on External Websites

When visitors follow links to independently operated third-party websites, those websites may provide their own cookie settings and consent controls.

Cookies and similar technologies used within an external provider's environment may need to be managed through that provider's available controls, depending on the technical and legal arrangements.

6.6 Assistance with Cookie Preferences

If you experience difficulties managing cookie preferences or have questions about technologies used on calibration.training, please contact:

Privacy enquiries: privacy@calibration.training

Technical and course support: support@calibration.training

Further information about personal data processing and data protection rights is available in our Privacy Policy.

7. Data Protection and Privacy

Cookies and similar technologies used on calibration.training may involve the processing of personal data.

Where information collected or accessed through these technologies constitutes personal data, we will process it in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR).

7.1 Personal Data and Cookie Technologies

Depending on their purpose and configuration, cookies and similar technologies may involve information such as:

• Online identifiers and cookie identifiers.
• IP addresses and technical connection information.
• Browser and device information.
• Website usage and interaction data.
• Account or session-related identifiers.
• Consent choices and relevant preference records.

The inclusion of these categories does not mean that all such information is collected through every technology used on our website.

The personal data actually processed will depend on the technologies identified and their configuration.

7.2 Purposes and Legal Bases

Where personal data is processed through cookies or similar technologies, an appropriate legal basis under applicable data protection law must apply.

Depending on the particular processing activity, the legal basis may include:

• Performance of a contract.
• Compliance with a legal obligation.
• Legitimate interests, where applicable and appropriately assessed.
• Consent, where required.

Consent requirements for storing information on or accessing information from a user's device are assessed separately from the legal basis required for any associated processing of personal data.

A technology's classification as strictly necessary for cookie consent purposes does not automatically establish a legal basis for every associated personal data processing activity.

7.3 Sharing Data with Third Parties

Certain technologies may involve external service providers.

Where personal data is shared with or processed by such providers, the applicable responsibilities will depend on the actual services, contractual arrangements and purposes of processing.

Relevant information about categories of recipients, service providers and applicable data protection safeguards is provided in our Privacy Policy.

7.4 International Data Transfers

Where the use of cookies or similar technologies involves transferring personal data outside the European Economic Area, we will assess and apply the safeguards required under applicable data protection legislation.

Further information about international data transfers is provided in our Privacy Policy.

7.5 Data Retention

Personal data obtained through cookies and similar technologies will not be retained longer than necessary for the relevant purposes, subject to applicable legal requirements.

The duration of individual cookies and similar technologies will be documented in our cookie inventory, where applicable.

The retention period for personal data collected through a technology may differ from the period during which that technology remains stored on a user's device.

7.6 Your Data Protection Rights

Where personal data is processed through cookies or similar technologies, you may have rights under applicable data protection law.

Depending on the circumstances, these may include rights of access, rectification, erasure, restriction of processing, data portability, objection and withdrawal of consent.

Further information about these rights and how to exercise them is provided in our Privacy Policy.

For questions or requests concerning personal data, please contact:

privacy@calibration.training

You also have the right to lodge a complaint with a competent data protection supervisory authority, including the Dutch Autoriteit Persoonsgegevens where applicable.

Website: https://autoriteitpersoonsgegevens.nl

8. Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our website, online learning platform, cookies and similar technologies, third-party services or applicable legal requirements.

8.1 Policy Updates

The current version of this Cookie Policy will be made available on calibration.training, together with its effective date.

We will review the Policy when relevant changes occur to help ensure that the information provided remains accurate and reflects the technologies actually used.

8.2 Changes to Cookies and Similar Technologies

Updates to our website, learning platform, plugins, payment services or embedded content may introduce, remove or modify cookies and similar technologies.

Where relevant, we will review the purpose, provider, duration and applicable consent requirements of these technologies and update our cookie inventory accordingly.

8.3 Changes Requiring Consent

Where new or modified technologies require prior consent under applicable law, we will obtain valid consent before activating those technologies.

Previously given consent will not automatically be treated as covering materially different purposes or technologies outside the scope of that consent.

Where existing consent remains valid for the relevant purposes, we may continue to rely on it in accordance with applicable law.

8.4 Notification of Material Changes

Where changes materially affect how we use cookies or process personal data, we will provide additional information or notification where required by applicable law.

The appropriate method of notification will depend on the nature of the change and the applicable legal requirements.

8.5 Previous Versions

We may retain previous versions of this Cookie Policy and its supporting cookie inventories for administrative, legal and evidential purposes.

For questions about changes to this Cookie Policy, please contact:

privacy@calibration.training

9. Contact and Cookie Enquiries

If you have any questions about this Cookie Policy, the cookies and similar technologies used on calibration.training, or your choices concerning these technologies, please contact:

Calibration Training by e-Consilio B.V.

Eisenhowerstraat 22
6416 HH Heerlen
The Netherlands

Chamber of Commerce (KvK): 73422681
VAT identification number: NL8595.32.689.B01

Privacy and cookie enquiries: privacy@calibration.training
General enquiries: contact@calibration.training
Technical and course support: support@calibration.training

Telephone: +31 6 5462 6393
Website: https://calibration.training

Contact: https://calibration.training/contact/
Support: https://calibration.training/support/

9.1 Questions About Cookies

You may contact us if you would like further information about the purposes of cookies and similar technologies, their providers, their duration or the choices available to you.

Information about the technologies identified on our website will also be provided in the cookie inventory accompanying this Policy.

9.2 Assistance with Cookie Preferences

If you experience technical difficulties accessing cookie settings, changing your preferences or withdrawing consent, please contact our support team.

Where applicable, we will provide appropriate assistance in accordance with relevant legal requirements.

9.3 Personal Data and Your Rights

If your enquiry concerns personal data processed through cookies or similar technologies, please contact:

privacy@calibration.training

Further information about how we process personal data and how to exercise your data protection rights is provided in our Privacy Policy.

9.4 Complaints

If you believe that personal data relating to you has been processed unlawfully, you have the right to lodge a complaint with a competent data protection supervisory authority.

In the Netherlands, the supervisory authority is the Autoriteit Persoonsgegevens.

Website: https://autoriteitpersoonsgegevens.nl

You may also have the right to lodge a complaint with a supervisory authority in another relevant EU or EEA country.

Nothing in this Cookie Policy limits your rights or remedies under applicable law.